FAQs

Yes, at the moment you can only display 120 song names.

The logo indicates that the primary and secondary sessions are different. This may also be due to the use of a midi interface.

We recommend using the 1,5m (59") cable supplied. If you wish to use a longer cable, we advise you to use a usb to LAN converter or to switch to RTP MIDI.

The LIOBOX works with Ableton, Reaper, Protools, Logic Pro, Mainstage, Qlab, Studio One and all midi-compatible software.

The automatic display of song names currently only works with Ableton and Reaper.

Yes, you can map LIOBOX PADS to the navigation function of these plugins, and use the wheel to navigate between songs without using the plugin.

For versions 11 and 12.0X you can use the v2_Ablt11_12_0 scripts (you will need to update your LIOBOX V2 to firmware 5.5.5 or higher).
For versions 12.1 and higher, you can use v2_Ablt_12_1 (you will need to update your LIOBOX V2 to firmware 5.5.5 or higher).

You'll find a QR code with a download link in the LIOBOX box.

The LIOBOX works in the same way in Session and Arrangement mode.

The LIOBOX works with Lite, Standard and Suite versions of Ableton 10-11-12.

Only the STOP function works with LIOBOX V1. The NEXT and LOOP functions only work with LIOBOX V2 (firmware 5.5.5 and higher).

Simply place the Liobox_Ablt11-12 folder in Ableton's MIDI REMOTE SCRIPT folder. The procedure is described in the manual available on the support page.

You need to update your LIOBOX2 to 5.5.5 to use the script's advanced functions.

Your LIOBOX2 must be connected to the computer before launching Ableton.

Customers outside the EU are exempt from VAT. For EU business customers, simply enter your valid VAT number at check out.

You can find your invoice in the confirmation e-mail.

Yes we ship worldwide

Delivery times are generally
1 working day for France
2 working days for Europe
3-4 working days for the Americas
4-6 working days for Asia and Oceania

Delivery times are indicated by the carrier and cannot be guaranteed.

You have 14 days to return your product with all accessories.

You can return the product to the following address:
GOOROO CONTROLLERS
25 rue Saint Maur 75011 Paris / France

Return shipping costs are at the buyer's expense.