The following general conditions are understood between the company "GOOROO CONTROLLERS" whose registered office is located at 25 rue saint maur 75011 Paris in France ("the seller"), and a major buyer with full legal capacity ("the buyer ").
These general conditions relate only to the products sold by the seller on his site. These general conditions are initially drafted in French, in the event of a difference from the translated version, the French version will prevail.


The prices indicated on the site are in euros, excluding taxes and delivery costs.
The seller reserves the right to change the price of its products at any time but undertakes to apply the price in force when the buyer places the order. Taxes and delivery charges vary depending on the country of the purchaser.
In the event of an order to a country other than mainland France, the buyer is responsible for customs duties or other local taxes or import duties or state taxes that may be payable. These rights and sums are not the responsibility of the Seller.


Confirmation of the order constitutes an obligation to purchase by the buyer at the price indicated by the seller on the site at the time of the order.
Payment is made when ordering according to the methods offered by the seller before the order is confirmed.


Since LIOBOX is a hand-assembled product, slight visual imperfections may be observed on the product. However, these imperfections do not hinder the proper functioning of the equipment or its general appearance.

Legal guarantee of conformity (Articles L.217-7 to L.217-14 of the Consumer Code) The seller undertakes to offer the buyer a product that conforms to the contract and to its description made on the site as well as on the technical documentation available on its website. This warranty extends for 2 years from the date of purchase. In the event of a lack of conformity, the seller undertakes to offer a replacement product or a repair, according to the buyer's wishes, unless this generates a manifestly disproportionate cost for the seller, taking into account the value of the goods. or the importance of the defect.

Legal guarantee against hidden defects (articles 1641 to 1649 of the Civil Code)
The seller guarantees for hidden defects in the product sold which make it unfit for the use for which it is intended, or which reduce this use so much that the buyer would not have acquired it, or would only have given it. a lower price, if he had known them.
This legal guarantee covers all costs incurred by hidden defects.
The seller is not liable for apparent defects of which the buyer has been able to convince himself, but for hidden defects, even though he would not have known them, unless, in this case, he has stipulated that he will not be bound by any guarantee. The defect must be prior to the sale and return the
goods unfit for the use for which they are intended.

In the event of equipment failure, the buyer must return the product to the seller at his own expense for diagnosis. In the event of a failure noted due to improper use of the equipment, the seller will send a repair estimate to the buyer with an indication of the estimated timeframes. If the buyer accepts the
quote, a pro-forma invoice will be sent for payment. The product will be returned repaired or replaced upon receipt of payment. The delivery costs will remain the responsibility of the buyer. In the event of an independent failure unrelated to improper use, the manufacturer's warranty will be engaged and the seller will repair or replace the product free of charge. Shipping costs
will be the responsibility of the seller.


Delivery of the products will be made to the address indicated and according to the methods selected during the validation of the order.
The delivery times indicated when ordering are based on the information provided by the carrier. The seller cannot be held responsible in the event of failure to comply with these deadlines.
The buyer must, upon receipt of the products, check the integrity of the package. In the event that the package reaches the buyer damaged, the seller cannot be held responsible and the carrier's liability must be incurred.
If damage is noted upon receipt of the package, the buyer must mention it on the receipt and refuse receipt.
Any additional delivery costs related to the place or time of delivery will be the responsibility of the buyer.


The buyer can exercise his right of withdrawal within 14 days of receipt of the product.
After notifying the seller of his wish to withdraw, the buyer has 14 days to ship the product to the following address:

25 rue saint Maur
75011 Paris

The buyer must return the product and its accessories in their original condition and complete, allowing remarketing in new condition and if possible accompanied by the purchase invoice.


Any use, in whole or in part, of the Products for purposes other than those for which they are intended is strictly prohibited.
All media available on the website or the documentation made available by the seller are reserved under intellectual property rights.
The seller has full and entire ownership of the SOFTWARE embedded in its products, as well as the scripts provided during the purchase. The sale of the products from the seller to the buyer does not constitute a sale of the embedded software or the corresponding script nor a transfer of ownership
The seller grants a non-exclusive license to use the software under the terms and conditions of this contract.
The purchaser is not authorized to rent, lend, or license this software.


Electronic products sold on the site comply with French law. The seller cannot be held responsible in the event of non-compliance with the legislation of the country in which the product is delivered.
The seller guarantees that its electronic products meet CE and FCC certifications and can therefore be marketed and used in countries of the European Union and the United States of America.
The photos and illustrations of the products on the website or in any technical or commercial documentation are used for indicative purposes only.
The electronic products sold by the seller remain like all electronic products subject to potential breakdown.
The seller cannot be held responsible for direct or indirect damage caused by a malfunction of one of its products. The use of its products is the responsibility of the purchaser.
The Buyer is solely responsible for the use he makes of the Product and cannot hold the Seller responsible for any claim and / or procedure made against him, arising out of or related to this
use. The Seller can in no way be held responsible for damages resulting from improper use by the Buyer.
L’acheteur est responsable de la sauvegarde des données contenus dans le matériel acheté.
The buyer is required to check, before ordering, the compatibility of his equipment and software with the product he is purchasing. The seller cannot be held responsible for any hardware malfunction due to software or hardware incompatibility.
The seller agrees to provide the buyer with updates to the on-board software free of charge, via a download from its website.


The data provided by the buyer when registering is for the exclusive use of the seller, and will under no circumstances be distributed or sold by the seller to a third party.
In accordance with the “Informatique et Libertés” law of January 6, 1978 amended by the law of June 20, 2018 and by ordinance n ° 2018-1125 of December 12, 2018 relating to the protection of individuals with regard to data processing of a personal nature, the buyer has the right to access, modify, withdraw, transfer and limit the processing, to oppose the storage of his personal data by contacting by email and identifying the data concerned, by attaching a copy of a valid identity document.
By deleting their personal data on the seller's site, the buyer is exposed to automatic non-communication of updates provided by the seller, and will have to keep himself informed by his own doing.

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